Terms of Service — Client Boosters
Legal

Terms of Service

These terms govern your use of the Client Boosters platform. By accessing or using our services, you agree to be bound by these terms. Please read them carefully.

Effective Date: January 1, 2025
Last Updated: January 1, 2025
Client Boosters Ltd.
01

Definitions

Throughout these Terms of Service, the following definitions apply:

  • “Platform” means the Client Boosters website, tools, and services accessible at clientboosters.com and any associated subdomains.
  • “Client Boosters”, “we”, “us”, “our” refers to Client Boosters Ltd., the company operating the Platform.
  • “Company” or “Client” means any business or individual accessing the Platform to source or hire marketing talent.
  • “Talent” or “Marketer” means any marketing professional who has applied to or been accepted into the Client Boosters network.
  • “User” means any person who accesses or uses the Platform, whether as a Company, Talent, or visitor.
  • “Shortlist” means the curated list of pre-vetted Talent candidates delivered to a Company following a discovery call.
  • “Placement” means the successful engagement or hire of a Talent candidate by a Company through the Platform.
  • “Placement Fee” means the fee payable by a Company to Client Boosters upon a successful Placement.
02

Acceptance of Terms

By accessing or using the Client Boosters Platform in any way — including browsing the website, booking a discovery call, submitting an application, or completing a Placement — you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you are using the Platform on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to “you” will include both you personally and that entity.

If you do not agree to these Terms, you must not access or use the Platform. Continued use of the Platform following any updates to these Terms constitutes acceptance of the revised Terms.
03

The Platform & Services

Client Boosters operates a curated marketing talent network that connects companies with pre-vetted marketing professionals. Our core services include:

  • Discovery calls to understand Company hiring needs and requirements
  • AI-powered assessment and matching of Talent candidates
  • Delivery of curated Shortlists of pre-vetted candidates within 48 hours
  • Facilitation of introductions between Companies and Talent
  • Placement support and post-placement account management

Client Boosters acts as an intermediary between Companies and Talent. We are not an employer of Talent candidates, nor are we a party to any employment or services agreement entered into between a Company and a Talent following a Placement.

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48-hour delivery refers to the time from a completed discovery call to delivery of a Shortlist, subject to the availability of suitable Talent in our network at the time of the request.
04

Account Registration

Certain features of the Platform may require you to create an account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your login credentials confidential and secure
  • Accept responsibility for all activity that occurs under your account
  • Notify us immediately of any unauthorised use of your account

We reserve the right to suspend or terminate accounts that contain inaccurate information, have been inactive for an extended period, or are found to be in breach of these Terms.

You must be at least 18 years of age to create an account and use the Platform. By registering, you confirm that you meet this requirement.

05

Company Terms

Discovery Calls & Shortlists

Discovery calls and the delivery of Shortlists are provided free of charge. No payment is required to book a call, receive a Shortlist, or conduct interviews with candidates from your Shortlist.

Hiring Obligations

If a Company proceeds to engage or hire a Talent candidate introduced through the Platform — whether on a full-time, part-time, fractional, freelance, or contract basis — a Placement Fee is payable to Client Boosters as outlined in Section 7 (Fees & Payment).

This obligation applies regardless of whether the engagement begins immediately or within 12 months of the initial introduction. Companies must not attempt to engage Talent introduced through the Platform without paying the applicable Placement Fee.

Accuracy of Requirements

Companies are responsible for providing accurate and complete information about their hiring requirements, budget, and timeline during the discovery call and throughout the engagement. Inaccurate requirements may affect the quality of the Shortlist delivered.

Candidate Treatment

Companies agree to treat all Talent candidates with professionalism and respect, to provide timely feedback following interviews, and not to share candidate information with third parties without our consent.

06

Talent Terms

Application & Vetting

Submission of an application to the Client Boosters network does not guarantee acceptance. All applicants are subject to our multi-step vetting process, including AI assessment, portfolio review, and live interview. Only the top 15% of applicants are accepted into the active network.

Accuracy of Profile

Talent are responsible for ensuring that all information provided during the application and vetting process — including claimed experience, results, qualifications, and portfolio work — is accurate, truthful, and their own. Any misrepresentation will result in immediate removal from the network.

Availability & Responsiveness

Talent accepted into the network agree to maintain up-to-date availability status and to respond promptly to introductions and interview requests from Companies. Repeated non-responsiveness may result in removal from the active network.

Engagement Terms

The specific terms of any engagement between a Talent and a Company — including rate, scope, duration, and deliverables — are agreed directly between the parties. Client Boosters is not a party to those agreements and is not responsible for their performance or enforcement.

Important: Talent must not accept engagements from Companies introduced through the Platform without the Company completing their Placement Fee obligations to Client Boosters. Circumvention of this requirement may result in removal from the network.
07

Fees & Payment

Placement Fees

A Placement Fee is due when a Company engages or hires a Talent candidate introduced through the Platform. The applicable fee will be communicated clearly prior to placement and is based on the nature and duration of the engagement:

  • Full-time placements: 30% of the agreed first-year annual salary or compensation.
  • Part-time or fractional placements: 20% of projected first-year compensation (annualised).
  • Project or contract placements: 10% of total project value, as quoted at the time of engagement.

Payment Terms

Placement Fees are invoiced upon confirmation of a successful hire and are due within 14 days of invoice date unless otherwise agreed in writing. Late payments may incur interest at a rate of 2% per month on the outstanding balance.

No Upfront Fees

Client Boosters does not charge upfront fees for discovery calls, Shortlist delivery, or interviews. All fees are success-based and payable only upon a confirmed Placement.

Disputes

Any disputes relating to Placement Fees must be raised in writing within 7 days of receiving an invoice. We will work in good faith to resolve any genuine disputes promptly.

08

Contract & Cancellation Policy

Client Boosters facilitates the placement of contractors and freelance professionals on contract-based engagements. The following terms apply to all placements:

Nature of Engagements

All placements made through Client Boosters are contract-based. Talent is engaged as independent contractors, not employees. Engagements may be structured as project-based, part-time, or ongoing arrangements as agreed between the Company and the Talent.

Flexibility & Cancellation

  • Contracts can be paused, adjusted, or ended at any time by either the Company or the Talent, subject to any notice period agreed in the engagement terms.
  • There are no lock-in periods or minimum contract durations unless specifically agreed in writing between the Company and Talent.
  • Client Boosters does not charge cancellation fees for ending a placement engagement.

No Replacement Guarantee

  • Client Boosters does not offer a replacement guarantee, refund, or credit in the event a placement does not proceed as expected.
  • Client Boosters does not guarantee employment outcomes, revenue results, or the continued availability of any specific Talent.
  • Where operationally possible and at our discretion, Client Boosters may assist in sourcing an alternative Talent match if a placement ends early — however this is not guaranteed and is subject to availability.

Placement Fees

Placement fees are non-refundable once a shortlist has been delivered and a hire has been confirmed. Companies are encouraged to review Talent profiles and conduct interviews before confirming a placement.

09

Intellectual Property

All content on the Platform — including text, graphics, logos, icons, images, audio clips, and software — is the property of Client Boosters Ltd. or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for its intended purposes. You may not:

  • Copy, reproduce, or distribute Platform content without our prior written consent
  • Modify, adapt, or create derivative works based on Platform content
  • Use the Client Boosters name, logo, or branding without our written permission
  • Scrape, crawl, or use automated means to extract data from the Platform
  • Reverse engineer or attempt to access the source code of the Platform

Talent candidates retain ownership of their portfolio work and content submitted to the Platform. By submitting content, you grant Client Boosters a non-exclusive licence to display and share that content with Companies for matching and placement purposes.

10

Prohibited Conduct

You agree not to use the Platform for any unlawful or harmful purpose. Prohibited conduct includes, but is not limited to:

  • Providing false, misleading, or fraudulent information at any point
  • Attempting to circumvent Placement Fees by engaging Talent outside the Platform
  • Harassing, threatening, or discriminating against any User or Talent candidate
  • Using the Platform to solicit or poach talent for competing talent platforms
  • Uploading malicious code, viruses, or any content that disrupts the Platform
  • Attempting to gain unauthorised access to any part of the Platform or its systems
  • Using the Platform in violation of any applicable law or regulation
  • Sharing confidential information about Talent candidates or Company clients with third parties
  • Posting or transmitting unsolicited commercial communications (spam)

Violation of these prohibitions may result in immediate suspension or termination of your access to the Platform, and may expose you to legal liability.

11

Disclaimers

The Platform and all services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Client Boosters makes no warranties, express or implied, including but not limited to:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • That the Platform will be uninterrupted, error-free, or free of viruses
  • That any Talent candidate will meet a Company’s specific requirements
  • That a Placement will result in any particular business outcome for either party
  • The accuracy, completeness, or reliability of any Talent profile or assessment

Client Boosters is an intermediary platform. We facilitate introductions and placements but do not guarantee employment outcomes, revenue results, or the continued availability of any specific Talent candidate.

12

Limitation of Liability

To the maximum extent permitted by applicable law, Client Boosters and its directors, employees, agents, and partners shall not be liable for any:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, goodwill, or business opportunities
  • Damages arising from a Talent’s performance or conduct following a Placement
  • Damages resulting from your reliance on information provided through the Platform
  • Losses arising from service interruptions, errors, or security breaches beyond our reasonable control

In any event, Client Boosters’ total liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the greater of (a) the total Placement Fees paid by you to Client Boosters in the 12 months preceding the claim, or (b) £500 GBP.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you.

13

Indemnification

You agree to indemnify, defend, and hold harmless Client Boosters Ltd. and its officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your use of the Platform in violation of these Terms
  • Any misrepresentation or fraudulent information you provide
  • Any dispute between a Company and a Talent following a Placement
  • Your violation of any applicable law or third-party rights
  • Any circumvention of Placement Fee obligations
14

Termination

By You

You may stop using the Platform at any time. To close your account, please contact us at [email protected]. Termination of your account does not relieve you of any obligations that arose prior to termination, including outstanding Placement Fee payments.

By Client Boosters

We reserve the right to suspend or terminate your access to the Platform at any time, with or without notice, if we reasonably believe you have violated these Terms, engaged in fraudulent or harmful conduct, or for any other legitimate operational reason.

Effect of Termination

Upon termination, your right to access and use the Platform ceases immediately. Provisions of these Terms that by their nature should survive termination — including payment obligations, intellectual property rights, disclaimers, limitation of liability, and indemnification — shall continue to apply.

15

Governing Law & Disputes

These Terms of Service are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or your use of the Platform shall first be subject to good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, it shall be submitted to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer located in a jurisdiction with mandatory local consumer protection laws, you may also have the right to bring proceedings in your local courts.

16

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will:

  • Update the “Last Updated” date at the top of this page
  • Notify registered users by email where the changes are significant
  • Display a notice on the Platform for a reasonable period following the update

Your continued use of the Platform after updated Terms are posted constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Platform.

17

Contact Us

If you have any questions about these Terms of Service or need to get in touch with our team, please contact us through the following channels:

Client Boosters Ltd.

📧 Legal & compliance: [email protected]

📧 General enquiries: [email protected]

We aim to respond to all enquiries within 2 business days.